Product: Marketplace Customer Care Clear all filters (20 of 20 reviews match)
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Healthcare Gov - Insurance Marketplace Auto Enroll = THEFT
The Health Insurance Marketplace used my information to obtain a health insurance plan from BCBS without my consent. I was able to obtain insurance through my employer this year, therefore I did not re-enroll in the health insurance marketplace plan that I had in...
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h.kitchener
h.kitchener

If you were enrolled in a plan thru the marketplace last year, the odds are you agreed to be automatically enrolled for subsequent years or placed in a similar plan if yours w...

Product
Marketplace Customer Care
I didn't like
  • Illegal activity
#1168443
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I renewed my 2018 health insurance last night through Marketplace and I can't tell you how difficult the process was. First of all, the woman I spoke with sounded like she had marbles rolling in her mouth. She mumbled but spoke too fast for me to understand what she...
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Anonymous
ET

Yes,I had an idiot that had , and excuse me , such bad ebonics English, that he totally screwed my son's insurance. I asked that coverage not be continued for 2018 and that I ...

1.6
Product
Marketplace Customer Care
I didn't like
  • Poor communication
#1139033
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On Sept 22nd, I went to the Marketplace website to terminate my coverage, as I got new job. Here's what happened: I log onto healthcare.gov. navigate to my Applications and Policies, and select the policy. Under Application Details, I scroll to the bottom and click on...
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Anonymous
ET

Terminating my son for 2018 has been a nightmare due to the *** that work atarketplace. I paid until Dec 31st.He was terminated Dec 1st.Now he has no coverage.I am calling my ...

1.4
Product
Marketplace Customer Care
I liked
  • That the program initially sounded good in theory
I didn't like
  • System glitches
  • Supervisor
  • Issue remains unresolved
#1130628
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my insurance company said to take my wife off my plan when she turned 65, 2 weeks prior to the month she turned 65 at the marketplace,. they could not do it. So i called 2 weeks prior and Angle told me they were wrong to wait till the month she turned 65 to remove her....
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1.0
Product
Marketplace Customer Care
I didn't like
  • Being lied to and forced to pay for a deficient product
  • Customer service
  • Obamacare
#1110108
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Market place cancelled my daughters dental coverage although they sent out a note saying all plans are automatically updated.I then call them and they tell me 'sorry not sure what happened' - and I can not renew the plan as the open renewal is now closed. I will have...
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1.2
Product
Marketplace Customer Care
I didn't like
  • Amount of mails and text we get asking to renew
  • Need to get consultants to offer plans you can understand
  • Cost for extremely hight deductibles
#1057084
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Never thinking about the wages would need to be changed since the Marketplace did it for me. Bam they never changed my wages and now I just paid a $900.00 penalty because of the Marketplace. Well I will now have to drop my insurance for 2017, because the dumbies at...
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Anonymous
Anonymous

GG_63: the correct way to say it should have been, *who worknot "who works", just thought I'd help you get it together with your grammar.

GG_63
GG_63

Yep you're right about that "Obamacare is crooked as a snake. I went changed my amount earned yearly, but it want let me change my plan; They want to continue taking hard wo...

1.0
Product
Marketplace Customer Care
#1033580
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I made life changes on the Health Insurance Marketplace web site on January 28, 2017. I have the letter generated by the Health Insurance Marketplace with the changes. They are now saying that I did not call them to "confirm" the changes. This now has my premium at...
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Anonymous
Patricia

After making two payments in 2014 for insurance that I purchased through Covered California. I concluded, because of life changes that I could no longer afford my health insur...

Anonymous
unhappy***sumer

I wish I knew! I'm going through a similar situation. I called last year to get my insurance canceled and for some reason it wasn't done. Now I'm in limbo waiting for the Mark...

Product
Marketplace Customer Care
#1024298
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In June 2016 our son needed to remove himself from our Marketplace application as he was being offered coverage by his employer. The representative with the Marketplace that spoke with him should have filed a form to remove him. Instead she cancelled our entire...
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1.0
Product
Marketplace Customer Care
#1018711
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Gov Marketplace to HealthNet, I had no actual insurance plan on 1/1. I was told by the Marketplace representatives when I called them in December that they were not sure if I would have coverage in January or when exactly my plan would be active. HealthNet called me...
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1.3
Product
Marketplace Customer Care
#1016047
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I contacted the Marketplace in January and was told in their system I did not have medical insurance the remaining months of 2016 and was told to contact my medical insurance provided, United Healthcare which I did and was told by Aiden I had coverage all year-there...
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Anonymous
***fuse

I am going through the same thing. I did file a complaint but still got no where. I am still waiting for my corrected 1095 forms.

Anonymous
Anonymous

Yes I have the same issue and what was your result? I can not file my taxes until they send me a corrected 1095-A form in which this is causing for my taxes being held up

Product
Marketplace Customer Care
I liked
  • Insurance provider
  • United healthcare
I didn't like
  • Rude customer service representatives that need training
#1011306
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